A Adanali New member 26 Nis 2024 #1 Call centres will be outmoded by AI : What next? TCS’s CEO reckons that call centres will be rendered redundant by customer call-taking chatbots within a year. Lots of Indian jobs will be hit. Will firms like TCS create new ones?
Call centres will be outmoded by AI : What next? TCS’s CEO reckons that call centres will be rendered redundant by customer call-taking chatbots within a year. Lots of Indian jobs will be hit. Will firms like TCS create new ones?
